1. Information We Collect
We collect information to provide better services to all our users. This includes:
- Account Information: Name, email address, and billing details provided via Stripe.
- Review Data: Content of public reviews you paste into our tool for processing.
- Usage Data: Information about how you interact with our service, including IP addresses, browser type, and pages visited.
- Connected Accounts: Metadata from third-party platforms if you choose to sync reviews.
2. How We Use Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our AI response generation service.
- To process payments and manage your subscription.
- To communicate with you regarding updates, security alerts, and support.
- To comply with legal obligations and protect against fraudulent activity.
3. Data Sharing and Third Parties
We do not sell your personal data. We share information with service providers to operate our business:
- AI Processing: We use third-party AI providers (e.g., Groq, OpenAI, Anthropic) to generate responses. Review content is sent to these providers but is generally not used for training their models if configured as such.
- Database & Hosting: We use Supabase and Deno Deploy for data storage and application hosting.
- Payments: All payment processing is handled securely by Stripe. We do not store credit card numbers on our servers.
4. Data Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
5. Your Rights
You have the right to access, update, or delete the information we have on you. You can manage your account data within your dashboard or contact us directly to request data removal.
6. Compliance with Australian Privacy Principles
As an Australian entity, we manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.